Cancellation & Refund Policy
Last updated: January 2025
1. Cancellation by the traveller
| Days before departure | Refund |
|---|---|
| 30 days or more | Full refund less ₹2,000 processing fee |
| 15 – 29 days | 50% refund |
| 7 – 14 days | 25% refund |
| Less than 7 days | No refund |
Airline and train ticket refunds are governed by the respective carrier's policy and are not under our control.
2. Cancellation by EaseTours
In the rare event that we cancel a trip due to natural calamity, force majeure, or government advisory, we will offer a full refund or free rescheduling — whichever you prefer.
3. Refund processing
Approved refunds are processed within 7 – 10 business days back to the original payment method. Bank transfer refunds may take an additional 2 – 3 business days depending on your bank.
4. Travel insurance
We strongly recommend purchasing travel insurance that covers trip cancellation. We can recommend trusted insurance providers on request.
5. How to cancel
To cancel a booking, email us at sales@easeventure.co.in with your booking reference. You can also WhatsApp us or reach our support team here.